All pharmacies must comply with the Continuous Quality Improvement Program bylaw requirements. When a new pharmacy is being established or if there is a new pharmacy manager or pharmacy owner, the following matters must be reviewed.
In preparation for the pharmacy opening and to comply with the bylaw the pharmacy manager must:
- Sign a data-sharing agreement (DSA) with ISMP Canada
- Designate one individual in the pharmacy to be the Quality Improvement (QI) Coordinator
- Pay the permit fee, which includes a subscription to the Community Incident Reporting (CPhIR) program
Note: If the QI Coordinator has not previously taken the COMPASS training, they will be required to do so within six months of the pharmacy opening.
Pharmacy Manager Change
If there is a change to the pharmacy manager, please ensure the following:
- The new pharmacy manager is aware of and has access to the COMPASS username and password
- The pharmacy manager has designated an individual to be the Quality Improvement Coordinator (if the previous pharmacy manager was also the QI Coordinator)
New Pharmacy Owner
When there is a new pharmacy owner, it is important that the Community Pharmacy Incident Reporting (CPhIR) system username and password is provided to the new owner. This allows for continuity of the incident reporting information, the medication safety self-assessment (MSSA) information and the quality improvement plan information.
In the event that the CPhIR username and password are not provided to the new owner, a new data-sharing agreement will need to be signed by the pharmacy manager and provided to ISMP Canada. All safety related history with respect to medication incident reporting, medication safety self-assessment information and the quality improvement plan will be lost .