Program Requirements
All pharmacies must comply with the Continuous Quality Improvement Program bylaw requirements. When a new pharmacy is being established or if there is a new pharmacy manager or pharmacy owner, the following procedures must be followed.
New Pharmacy
In preparation for the pharmacy opening and to comply with the Continuous Quality Improvement bylaws and the COMPASS program the pharmacy manager must:
- Email a copy of the signed Data Sharing Agreement, available from a link in the Pharmacy Manager Portal, to ISMP Canada at CPhIR@ismpcanada.ca (Attention: CPhIR Coordinator).
- Designate one employee (must be an SCPP Practising member) to be the Quality Improvement (QI) Coordinator.
- Pay the permit fee plus COMPASS fee for the subscription to the Community Incident Reporting (CPhIR) program.
- Register for and take the Continuous Quality Improvement online training course provided by USask - Continuing Professional Development (USask CPE).
- Complete a Medication Safety Self-Assessment (MSSA) within six (6) months of opening.
Note: If the QI Coordinator has not previously taken the COMPASS training, they will be required to do so within six (6) months after the pharmacy opening.
Pharmacy Manager Change
If an application to amend the pharmacy manager is being submitted, please ensure the following:
- New pharmacy manager is aware of and has access to the COMPASS username and password
- Pharmacy manager is designating an individual to be the Quality Improvement Coordinator (if the previous pharmacy manager was also the QI Coordinator)
- Email a copy of the signed Data Sharing Agreement, available from a link in the Pharmacy Manager Portal, to ISMP Canada at CPhIR@ismpcanada.ca (Attention: CPhIR Coordinator)
Ownership Change
When there is a new pharmacy owner (name of proprietor changes), the manager must ensure that:
- The Community Pharmacy Incident Reporting (CPhIR) system username and password is provided to the new pharmacy manager/owner (allows for continuity of the incident reporting information, the medication safety self-assessment (MSSA) information and the quality improvement plan information).
- Email a copy of the signed Data Sharing Agreement, available from a link in the Pharmacy Manager Portal, to ISMP Canada at CPhIR@ismpcanada.ca (Attention: CPhIR Coordinator)
- In the event that the CPhIR username and password are not provided to the new owner, the pharmacy manager should contact ISMP to request the CPhIR username and password. Otherwise, access to the pharmacy’s specific safety related history with respect to medication incident reporting, medication safety self-assessment information and the quality improvement plan will be lost .
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